Basic Support

Free

Best for companies in early stages of projects

 

  • Email support
  • Online documentation
  • Discord community

Premium Support

Contact us

for bundle pricing

Best with InOrbit Standard Edition

Basic Support plus:

  • Dedicated CSM
  • Live chat support
  • Guided onboarding
  • Live configuration support
  • Next business day support

Total Support

Contact us

for bundle pricing

Best with InOrbit Enterprise Edition

Premium Support plus:

  • 24/7 incident management
  • Root-cause incident analysis
  • Advanced incident definition
  • Monthly reporting
  • Custom KPIs

 

 

Steve Cousins

CTO, Relay Robotics

 

“Working with InOrbit and their team allows us to focus our efforts on our unique differentiators. It ensures that we’re always able to provide the best possible experience for our customers, enabling growth opportunities for our sales team."

RelayRobotics_logo_04_lb_wht-noR

Contact our Customer Success team to explore InOrbit support packages

Contact us

Explore the InOrbit platform and plans

platform editions-1